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Lean IT: Applying the Principles of Lean to IT Operations培训
 
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上课地点:【上海】:同济大学(沪西)/新城金郡商务楼(11号线白银路站) 【深圳分部】:电影大厦(地铁一号线大剧院站)/深圳大学成教院 【北京分部】:北京中山学院/福鑫大楼 【南京分部】:金港大厦(和燕路) 【武汉分部】:佳源大厦(高新二路) 【成都分部】:领馆区1号(中和大道) 【广州分部】:广粮大厦 【西安分部】:协同大厦 【沈阳分部】:沈阳理工大学/六宅臻品 【郑州分部】:郑州大学/锦华大厦 【石家庄分部】:河北科技大学/瑞景大厦
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课程大纲
 

Introduction

History of Lean: The Toyota Production System
Lean Manufacturing vs Lean Distribution
Lean Distribution Concepts

Lean change and distribution
Distribution operations improvement
The framework for Lean Distribution
Distribution challenges
Distribution optimization
Business process transformation
ERP transformation
Lean Distribution Methodology

Lean capabilities
Customer service policy
Buffer strategy
Replenishment cycles
The pull approach
Preparing for Lean Distribution

Planning a Lean transformation
Taking inventory of the process
Calculating the total cost of fulfillment
Defining KPIs according to the client
Observing transactional-level details from receipt to delivery
Overcoming resistance
Preparing a pilot project
Questions to Ask

The Five Whys
Identifying probable cause - beyond symptoms and uncovering root causes of problems
The cause and effect diagram
Implementing Lean Distribution

Assembling the teams
Measuring and adjusting
Eliminating waste
Just-in-time delivery
Minimizing human effort
Prioritizing safety and cleanliness
Improving the Flow of Inventory

Improving events is not enough
Providing vision and plans to connect improvement activities
Value Stream Mapping (VSM)
Lean Tools for the Warehouse

Pareto analysis – what are the big problems?
Cause and effect diagram – what’s causing the problem?
Stratification – how is the data made up?
Check sheet – how often does it occur?
Histograms – what is the overall variation?
Scatter charts – what are the relationships between the factors?
Process control chart – which variations to control and how?
Assessing the Results of Lean

Lean maturity matrix
Tracking performance
Benchmarking against other companies
Continuous monitoring and improvement
Developing Lean Leaders

Creating a Lean leadership team
Creating a succession system
Complimentary Methodologies

Agile and Scrum
Six Sigma
Closing Remarks

 
 
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